Recording online meter readings is available for ALTEO customers

In an open procedure, Grape Solutions Plc. won the tender for developing an online customer platform, announced by ALTEO Energy Services Plc. in June 2022. In addition to the application development, the winning company will provide additional support services. 


Partner marketing - 01-4

ALTEO is a significant player in the Hungarian energy sector, with business activities in producing and trading energy based on renewable energy sources and natural gas, as well as in energy services and developments tailored to individual corporate needs. Listed on the Budapest Stock Exchange, the company is committed to sustainability, the circular economy and providing innovative customer solutions. 

Last year's tender for developing a customer system is part of ALTEO's digital transformation strategy to make the metering process more environmentally friendly, seamless and convenient for its customers. 

 

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The project implemented in partnership with Grape Solutions Zrt. will enable ALTEO's staff to focus on valuable work instead of manual, administrative tasks, while ALTEO's customers can quickly complete the meter reading entry process independently and online.

Gergely Kis, Retail Director of ALTEO

 

 

He added: "The application was developed in the essence of sustainability, allowing customers to record data during the dictation period from 0-24 hours, and based on the meter reading entered, users receive automatic notification of the completed bill to be paid. Customers can use the portal for instant information on consumption, contract and payment data." 

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It is vital for us to work on digital projects that make everyday life easier for companies and customers, whether dictating or billing online. ALTEO has not only made digitalisation its goal in development but also environmentally friendly, sustainable customer service, values we deeply believe in. We are convinced that ALTEO's customer portal will continue to serve the ever-changing customer dynamic needs through the development of our team.

Szilárd Széll, CEO of Grape Solutions Plc. 

 

 

The cooperation appoints that Grape Solutions Zrt. will provide ALTEO Energy Services Plc. with further development opportunities to ensure that the consumer portal can respond to all customer needs promptly from the technological side. 

ALTEO Group:

ALTEO Nyrt. is a domestically owned energy service provider and trading company with a modern approach. Its business activities include:

  • energy production based on renewable energy sources and natural gas, 
  • energy trading,
  • tailor-made energy services and developments for companies.

The company provides its customers with a reliable, environmentally responsible energy supply based on the sustainable use of renewable energy. As an energy trader, its partners include small and medium-sized domestic enterprises and large companies. It can serve its customers' needs efficiently thanks to its own optimally designed assets and control centre. ALTEO's shares were listed on the Budapest Stock Exchange in October 2010. In 2016, the company completed a public share issue. The company has been continuously active in the capital markets and has continued to conduct private placements of shares and bonds with institutional investors after its public offering, raising a total of close to HUF 20 billion. Meanwhile, its revenues have grown dynamically, exceeding HUF 100 billion in 2022, and its invested assets exceeded HUF 34 billion. ALTEO is a dynamically growing company committed to sustainability, constantly seeking investment and expansion opportunities, working to provide the highest quality, most innovative services to its customers and partners, thereby increasing shareholder value in the long term.  


Grape Solutions:

Grape Solutions is one of Hungary's leading software development companies, which has implemented more than 100 successful enterprise projects in various industries since its launch in 2006. Over the past 15 years, it has worked with clients such as Wizz Air, Bayer, MOL, Rossmann, Magyar Posta and Unicef, and in 2021 it was named one of Europe's fastest-growing companies by Financial Times.